Home Page
Home Page Our Clients Partnerships Contact Us
Services
Network Support

  

Penn Data Networks, Inc. offers a variety of IT Maintenance contracts to ensure that your critical IT systems continue to run smoothly, always saving you the hassle of downtime. With Penn Data Networks, you have immediate access to our technicians that have the highest level of knowledge to support various software or hardware issues.

The following are some of the various hardware setups we support:

Computer Hardware - Desktops, Workstations, Servers, Monitors, Modems, and various other peripherals.

Printer Hardware - Printer Maintenance Kits, Rollers, Fusers, Paper Trays, LCD Keypads, and other printer materials.

Network Hardware - Network Cards, Hubs, Routers, Switches, Bridges, and Cabling.

Storage Hardware - Hard Drives, CD/DVD Media (CDROM, CD-R[W], DVDROM, DVD+-R[W]), Tape drives, Zip drives, and DAT drives.

Security Implementation - Hardware Firewalls, Proxy Servers, and UPS Units.

We know that your business is unique so no matter how large or small your operations are, we can compose a contract to meet your exact needs. Here are some benefits by going with a Penn Data Networks' IT Maintenance Contract:

Priority Telephone Support - Quickly get to speak to our technicians for immediate software and hardware support.

Same Day On-site Response Time - We understand that time is money, so when you need support, Penn Data Networks Inc. offers our clients service for all of your IT equipment the same day of your call.

Extensive Loan Equipment - If we can't repair the hardware the same day of your service call, we will supply a temporary replacement until the problem is solved.

Equipment Replacement - If we can't repair your IT equipment, then we will supply a new one with the same specification or better-no questions asked.

Future Preventive Maintenance - As your IT infrastructure becomes familiar to us, we will provide advice and suggestions to help prevent problems occurring down the road.
 

Software Support - A lot of problems can be software-related. Why wait on hold from some software company's tech support line when Penn Data Networks can be on-site the same day to assist you in person? As a Microsoft Certified Solution Provider, Penn Data Networks supports all versions of the Windows operating system and Office suites. Windows NT, Windows 2000, Windows XP, Windows 98, Windows 95, Windows ME, and most Microsoft Office applications.

With a Penn Data Networks IT Maintenance Contract, you are able to run your business knowing that your IT equipment will run effectively and efficiently. 


© 2000-2007 Penn Data Networks. All rights reserved.
All trademarks, registered trademarks, trade name, and product names are property of their respective owners.
Penn Data Networks, Inc. makes no claim, express or implied, to such marks.